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CUSTOMER SERVICES
Customer services
Contact
    Solutions
  • Amicable debt management
  • Judicial debt management
  • Digital solutions
    About us
  • Who are we?
  • Culture
  • News
  • Certifications
    Work with us
  • Careers at Team4
  • Job Vacancies
  • Benefits
  • Scholarships
Customer services
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Corporate policies

CORPORATE POLICIES

Our commitment to transparency

At Team4 Collection & Consulting, transparency, regulatory compliance and business ethics form the foundation of our work. View our corporate policies here.

Criminal Compliance Policy

Framework for the Integrated Criminal Compliance Management System.

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Code of Ethics

Ethical principles and codes of conduct governing the behaviour of all members of the organisation.

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Quality Policy

Principles and commitments that guide the organisation’s approach to quality.

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Information Security Policy

The Group’s commitment to the protection of information and IT assets.

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Internal Information System Policy

Principles, safeguards and operating rules of the Internal Information System (SII).

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Data Protection Policy

TEAM4’s commitment to the protection of personal data and compliance with the GDPR.

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SkyLight Building, Avenida Manoteras, 14–16, 2nd floor,
28050, Hortaleza, Madrid

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    TEAM4 COLLECTION AND CONSULTING, S.L. (hereinafter ‘TEAM4’), with Tax Identification Number (NIF): B-85604601, registered office in Madrid, SkyLight Building, Avenida Manoteras, 14–16, 2nd floor, 28050 Hortaleza, Madrid, DPO contact: dpd@team4collection.com, hereby informs you that your personal data will be processed to respond to the request for information submitted via the designated channels (email, WhatsApp and telephone) and/or forms, debt recovery through the management of payments via the designated section on the website and the issuance of payment receipts for debt recovery, and/or the recruitment process and assessment of CV-based skills. You may exercise your rights under Articles 15 to 22 of the GDPR. For further information, please see our Privacy Policy.

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